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6.5ft*1.5 Ft- 35mm High Density Grass Carpet Mat For Balcony

Product Description
Rs. 1,400.00

High Density Grass . For any customised order pls watsapp or call 7022973022

Griiham as a BRAND

Griiham is proud to have delivered more thanĀ 1Ā Lakh orders in the lastĀ three years across Channels like Griiham.com, Amazon, Snapdeal, Flipkart and Amazon USA

Griiham is a proud partner and a prime seller on Amazon India and Amazon USA.Ā 

Delivery

How do we deliver our products to our customers?

We haveĀ tie ups with allĀ major couriers like Fedex, Delhivery and others as our logistics partner ensuring safe and on time delivery of all our orders.Ā We areĀ currently delivering to more than 7000 pin codes of India. We also have our own delivery personnel in Bangalore for delivering even same day orders.

How much do I pay for delivery?

We provide š™š™š™€š™€ š™Žš™ƒš™„š™‹š™‹š™„š™‰š™‚ of products across India for all orders above Rs.799. For orders below Rs.800 we have a small shipping charge of Rs 60 per order.

How can I track my order?

We provide tracking number for all our orders. Once the order is shipped the customer will receive the trackingĀ number through an email on the registered email id and mobile number. Customer can track their orderĀ Realtime byĀ clicking on the link shared through SMS by us

How much time will it take to deliver my order?

All the orders are usually dispatchĀ inĀ 24-48 hoursĀ of receiving the order.Ā It reaches customers within 3-5 business working days.

We also have Same day delivery option (Only in Bangalore) at a marginal cost of Rs.200 per order

We also have expedited delivery option (24-48 hours) after placing the order (Only for Metro Cities) at an additional cost of Rs.150Ā Ā 

Artificial Grass CarpetĀ - Artificial Grass is usually sent by transporter and not couriers. This may take take 4Ā -Ā 14 days depending on the location of delivery.Ā 

Ā Cancellation & Returns

Can I cancel an order?

Cancellations are possible only until theĀ order is dispatched from us.Ā Please mail us atĀ contact@griiham.comĀ for any assistance. Please note that no cancellation will be allowed once any product of the order is shipped.

What is your returns policy?

Each and every product (Jewelry) of Griiham is exclusive and handpicked and hence the chances of a bad quality/defective product is almost nil. We get the jewellery manufactured and only then put it up for picture and sale so to make sure our customers receive exactly what they see on the website

Hence there are strictly NO REFUNDS

EXCHANGEĀ POLICY.

1)Ā Exchanges will be accepted only if the product is completely damaged in transit or completely different from what was ordered.Ā The customerĀ should inform us of the issue withinĀ 5 days of the receipt of the product for usĀ to accept the exchange. For Minor colour, design variations, in the products from theĀ photograph shared on the website it wouldĀ NOT be eligible for a exchange. We willĀ dispatch the order ONLY if we have got the same product as ordered by you else we will NOT ship the order.Ā 

To book your exchange -Ā https://www.griiham.in/a/Returns-centre

https://youtube.com/shorts/w2PIHuSAHt4?feature=shareĀ  CLICK HERE TO SEE THE VIDEO ON HOW TO CREATE YOUR REQUEST ONLINE

For ArtificialĀ Grass Orders - NO RETURNS NO EXCHANGE

For International Orders - NO RETURNS NO EXCHANGE

2) Please note that forĀ any minor damage or defect like pearl missing, twisted chain, small bent in the earring stem, Necklace link opened while transit we will attended to immediately and replacement with same item(intact) will be provided without any additional charges.Ā For all such minorĀ issues like one stone chipped out, pearl missing, twisted chain, string attachment coming out (the string or rope is coming out of necklace ) etc, NO refund is applicable. Griiham Management will have the final say on decision of exchange and replacement.

3)Ā Ā For any other return reason NOTĀ stated above there will beĀ NO refunds inĀ any case without any exceptions. For the same a credit noteĀ will be issued to the customer. Griiham Management decision is final in all respect.

4) The returned product will be picked by us at our cost withinĀ 7 working daysĀ of receipt of the complaint.Ā 

5) TheĀ credit note/ exchangeĀ will be processed only after the original product is received backĀ to us in a saleable condition

6)Ā Replacement of a returned product is subject to availability of stock. If theĀ product is out of stock,Ā the customer will be given a credit note of the amount to apply on their next purchase.

Ā 

7)Ā Ā Sale items can only be exchanged during the sale period. Once the saleĀ  Ā  Ā  Ā period is over the products cannot be exchanged.Ā Sale items if exchanged will be done on MRP to MRP basis. That is MRP of the product being exchanged and the MRP of the new selected product in considered and the difference amount needs to be paid. Exchange is not done of the discounted price.

8) STRICTLY NO RETURN NO EXCHANGEĀ WILL BE APPLICABLEĀ  Ā  Ā  Ā  Ā Ā ONĀ DISCOUNTED SALE PRODUCTSĀ 

Kindly inform us of the issue with the product image by email. Mail us at returns-centre@griiham.com

Please return the package in the original packing including price tags, labels, original packing, freebies and accessories.

How do I initiate aĀ exchange process?

Kindly inform us of the issue with the product image by email.Ā Mail us atĀ returns-centre@griiham.com

For ArtificialĀ Grass Orders - NO RETURNS NO EXCHANGE

ForĀ InternationalĀ Orders - NO RETURNS NO EXCHANGE

Once aĀ exchange request is authorised from our end, we will pick up the product ourselves inĀ 7 working days or get it picked through any of our partners.

Please get back to us if the product is not picked withinĀ 7 business days of the approval of your request.

Who pays for the Shipping if I send the item back?

We have our Reverse Pick up facilities in selected locations wherein your items can be picked up from our end and the same is absolutely free of cost. This is only if the return reason is any as stated in Point 1) above.

For pick ups and replacements for Incorrect size ordered, or any other reason not stated above, a pick up and re delivery fee is applicable.

In case you need to send the product yourself, kindly ensure that you use a track-able shipping method (e.g. Delhivery, Blue Dart). Please ensure that product is packed in transit worthy packaging. Shipping cost for all approved reverse pick up cases will be reimbursed to 5% of selling price or the actual cost, whichever is lower.

In which case areĀ exchange not possible?

The returned product should be unused, in its original packaging, along with the price tags, labels, original packing, freebies and accessories, if any and in the same condition as you received the product.

TheĀ exchange request should be made within the return notice period (5 days within the receipt of the product) and consumables, if any, should be unused or uninstalled. Any damages/defects which are not covered under the manufacturer's/brandā€™s warranty or because of Product use are not covered under theĀ Exchange Policy.

For ArtificialĀ Grass Orders - NO RETURNS NO EXCHANGE

ForĀ InternationalĀ Orders - NO RETURNS NO EXCHANGE

What can lead to the cancellation of my order?

Ā A cancellation may happen if a product is rejected in our Quality Check process or if it is out of stock for the time being. Also, in some cases when our logistic partners are unable to deliver to the desired delivery location, the order may be cancelled. Griiham has the sole and finalĀ authorityĀ to cancel any order as it may feel desirable.

What if the products has missing parts or defects?

If you have received your product with missing parts, defects or accessories, immediately notify our Customer Care team.

For any short-shipment / missing parts / faulty parts, the particular part would be replaced as soon as possible. You will need to inform us of any missing parts / defects within 48 hours of delivery of the product, in order to receive the replacement.

Ā STRICTLY NO REFUNDSĀ 

How long does it take to exchange my item?

It takesĀ 5-7 business days toĀ receive the exchanged item after being picked up from customer.

Once it comes to us, same working day customer will receive the credit note of the amount he had purchased

How will I receive my money back?Ā  Only In case ofĀ Non Availability of product

All refunds (except for cash payments) will be issued through the same transaction method used in the original purchase. For example, if you used a credit card as your payment method, the purchase amount will be issued to your credit card.

Refunds for cash payments will be issued either through an online transfer via NEFT to customer's bank account.

Ā Late or missing refunds (if applicable)

If you havenā€™t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If youā€™ve done all of this and you still have not received your refund yet, please contactĀ returns-centre@griiham.com

Griiham has the final and the sole right to accept or cancel any order as it may deem proper no questions asked.

Ā Griiham holds no responsibility of the contents uploaded on the site and the customer is requested to do his due diligence before buying from the site.

Customer Care

Contact no.Ā  9611134400 /Ā 6361360687 Ā  (10Ā am-Ā 7 pm)Ā 

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